The U.S. health care system is considered by many to be "broken" because of high costs, uneven outcomes and many people without access to care. Due to a lack of access to primary care and insurance, people increasingly seek care for non-emergent musculoskeletal concerns in the emergency department (ED). Researchers from the department of Physical Medicine and Rehabilitation at Mayo Clinic in Rochester, Minn. established a physical therapist practice in a Level I Trauma Center to address these concerns.
The aims of this case study were to:
- Establish a triage process to accurately identify patients appropriate for physical therapy in the Emergency Department.
- Assess metrics related to patient outcomes, stakeholder satisfaction, total time spent in the Emergency Department, patient demand by time of day and day of the week; discharge disposition and financial viability.
- Determine the feasibility for long term practice establishment of a physical therapy practice in the Emergency Department.
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